Our people
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Meet the people behind Bells Accountants – the people who allow us to stand out from the crowd and offer an exemplary service to every single customer.
Joanne
Managing Director
I started Bells Accountants over 15 years ago, building a 4 practice business with over 35 staff through organic growth and acquisitions. I find assisting business owners to grow their companies hugely satisfying. Through my consultancy business I translate the story that the numbers tell, helping business owners make profitable decisions. I am proud to have won Kent Best Woman in Business and Top 50 Women In Finance globally.
Helen
Senior Partner
As senior partner I generally oversee all practice managers and accountants. I also take responsibility for preparing and reviewing company accounts and tax returns and preparing personal tax returns. I enjoy the variety of working with clients as well as with the rest of the team. I’d say there’s no such thing as a typical day in this industry, you have to be willing to go with the flow.
I completed an Accountancy degree in 1992, and I am Association of Chartered Accountants (ACA) qualified as well. I worked for 3 accountancy firms of varying sizes after completing my degree, including a Top 10 practice in London. I joined Bells in 2014 and I never intend to leave!
Outside of work you might find me at the theatre or attending a Pilates class. I also love pottery – look around next time you’re in the office, you might just spot one or two of my artworks.
Louise
Practice Manager
My main duties at Bells include managing our team, plus a portfolio of clients, preparing company accounts, corporation tax returns, CIS returns, personal tax returns and liaising with HMRC. My role is very varied, but one thing always stays the same – a good cup of coffee to start the morning!
I am now recognised as a fellow of the Association of Chartered Certified Accountants and the Association of Accounting Technicians.
I started working at Bells after an opportunity for a new accountant opened up within the company. I had actually met Joanne Bell before I even became qualified and was working as a junior accounts clerk! It’s a great role for me, and I love helping clients to grow a successful business.
Outside of work I enjoy spending time with husband and two boys, and when I get time, going to the theatre, cinema and having a few drinks with friends.
Jenny
Practice Manager
My role is very broad, covering a number of key responsibilities – managing the team, supporting and training staff, meeting new clients, and overseeing a wide client portfolio. This involves a lot of interaction with clients and staff which I love, particularly when I have the opportunity to learn how clients operate and can assist them by adding value to their business.
I have worked in accountancy since 2008, having qualified with the Association of Accounting Technicians in 2013. I joined Bells Accountants in 2017 when I qualified with the Association of Chartered Certified Accountants and every day since has varied according to client expectations, deadlines and staff requirements.
I live locally to our office and love to spend time with my family and friends outside of work. I also enjoy travelling whenever I possibly can.
Tom
Practice Manager
I am primarily responsible for running the Wallington Practice. I am a qualified Chartered Accountant and have worked in practice since graduating from University. I have always worked in general practice and therefore have gained great experience across all aspects of Audit, Accountancy and Tax.
The most rewarding part of working in practice is the opportunity to work with many different types of clients across various industries, which means you are always learning. I particularly enjoy working closely with clients in their early stages of business, and through providing quarterly support, watching them grow and succeed.
A typical day for me always starts with reviewing client files over a cup of coffee or two. The rest of my day will normally include client meetings, prosect meetings and managing the team. I am a strong believer that a close and motivated group of people is key to our success, hence you will always find me available to the team.
Outside of work, I enjoy spending time with my family, exercising, going to the pub with friends and travelling – we particularly like visiting Italy.
Toby
Practice Manager
I enjoy working with a variety of clients and industries and building a great working relationship with them. I pride myself on my attention to detail, office banter, being proactive and always looking for ways to improve.
I’m fully qualified with the Association of Accounting Technicians and currently studying towards being qualified with the Association of Chartered Certified Accountants. I’m also a Xero Certified Advisor and a member of the Institute Of Certified Bookkeepers. I also won the Christmas jumper competition!
Alicia
Finance Manager
I’m responsible for company accounts and bookkeeping, making sure that everything is in place to keep our clients and the company happy. I love to help however I can – clients can always approach me with questions over the phone or through email.
I am QBE and count myself lucky to have worked with and been trained by some of the best around. I’ve worked in a range of trades over my career, helping me to understand the needs of different businesses. I also trained as a nurse but found that working with figures was the most rewarding option for me. I couldn’t be happier in my role and have been part of the team at Bells since 2013.
Outside of work I enjoy walking my dogs and spending time with family and friends.
Dawn H
Payroll Manager
I have now worked for Bells for 4 years, I’m responsible for managing the Payroll Department ensuring all the payrolls are processed correctly and in a timely manner. I enjoy working alongside my clients to ensure they have the best service from Bells.
Prior to joining Bells my payroll career spanned 21 years working for two companies that dealt with large PAYE Payrolls and moving to Bells has given the opportunity to learn and develop in client payrolls.
I enjoy socialising with my friends, going to the cinema, enjoying all types of films especially Marvel and Disney and spending quality time with my family.
Ian
Business Support Manager
My role involves ensuring clients receive the best service possible and supporting my colleagues to deliver this. My day starts with my first cup of tea in peace, then it all starts to get busier as the phone starts to ring…
I have over 40 years of working in the accounting environment, beginning life as a Trainee Accountant. Having worked in a range of industries, dealing with corporate clients as well as individuals, I can boast a broad spectrum of experience from start-up through to closing down or disposal of a business and most things in between. This stands me in good stead to support my colleagues and assist clients when something out of the ordinary crosses the desk.
I enjoy working at Bells as I work with good people, both colleagues and clients. We’ve got a great team across our offices and it wouldn’t be the first time we have referred to ourselves as being family rather than colleagues.
When I’m not sitting at my desk I like to keep active. When injury cut short my rugby-playing days I trained as a SCUBA-diving instructor, and after diving for many years I now enjoy walking as a pastime. See the trend of slowing with age?!
Anna
Operations Manager
In my role it is my responsibility to make sure all elements of our business run smoothly. A typical day could see me running a Pure B2B Mastermind meeting, publishing informative bulletins for clients, attending networking events, assessing business opportunities or potential collaborations, supporting staff with HR queries, working on projects for Joanne Bell & organising team and charity events! I love the variety of my job.
Before I joined Bells I had a career in Finance at Barclays Bank and their insurance arm, until I had my daughters, when I ran my own businesses for 12 years, rising to Sales Director. I also met Joanne, the children grew up….and here I am. Outside of work I enjoy travel, dining out, and cooking for friends and family.
Ravi
Senior Accountant
My main duties at Bells focus on the preparation of accounts for limited companies, corporation tax returns and personal tax returns. A typical day in the office starts up with a nice cup of coffee and responding to emails.
After gaining an Accountancy & Finance degree at university I completed my ACCA I am now a Fellow with the Association of Chartered Certified Accountants.
When I’m not at work I enjoy spending quality time with my family. I also enjoy gardening and growing fruit and vegetables on my allotment plots.
Deborah
Accountant
My role involves preparing sole trader, partnership and limited company accounts, which I enjoy as all sets of accounts are different, so it doesn’t ever get boring. My responsibilities also include managing the tax returns in this practice, ensuring they are all prepared and submitted on time. I also assist the payroll department with payrolls, pensions and CIS’. Due to my roles, I have quite a bit of client interaction and it is nice to get to know them and build on our client relationships.
I studied accountancy and was blessed enough to get a job in this field straight away. I joined the team in 2016, so I am familiar with the clients and the practice. I usually need things to be perfect and done right, so I feel it is a good skill for my job, even if it may annoy others …. like my constant singing in the office!
Outside of work, I like to catch up with my friends and can’t go a day without listening to music.
Natalia
Payroll Manager
My daily responsibilities are to ensure all client’s payrolls run accurately and on time. I respond to all queries within 2-3 working days and make sure all necessary submissions (HMRC, Pension etc) are made before the due date, and enjoy building close and happy relationships with our clients. ). Before I joined Bells Accountants team in September 2023, I worked for many other large companies, starting my career as an accounts assistant and completing the AAT Level 4 Technician studies. Over time, as I always enjoy learning new skills, I moved to payroll and by 2007 I graduated and received my IPP Diploma in Payroll management (Level 5 Diploma of Higher Education. Outside of work I am a very busy mum as I have two kids. My daughter does Latin & Ballroom dancing and my son loves Go-Karting. When I get a little spare time, I like to meet with my friends.
Alison
Accounts and Tax Assistant
I left college with The London Chamber of Commerce Private Secretary’s qualification. My first job was in the accounts department of a local Dairy in Shropshire. Five years later I moved to London and have never looked back. In the past 30 years I have worked in varying roles, mainly in banking & finance, raised a family and spent 3 years travelling & working abroad.
I joined in January 2021 and my main aim is to ensure our clients get the best service possible. I enjoy organising and bookkeeping and am fortunate enough to do a bit of both in my current role. My team are brilliant, they work hard and there is always plenty of friendly banter in the office.
Outside of work I love gardening (although green fingers I do not have), DIY projects and as my husband is a keen climber, I have been known to participate in the indoor version of this sport.
Josh
Accounts Assistant and Bookkeeper
I’m responsible for ensuring that my clients’ bookkeeping is accurate and up to date, and for preparing management accounts that they can use to track the progress of their business. My role is hugely varied, and no two days are ever the same due to the range of different client requirements that I work towards.
I joined the industry as soon as I left school, starting as an accounts assistant at a solicitors. Once I realised how much I enjoyed the balance between interacting with clients and working independently, I decided to develop my skills by working towards my AAT qualification. I joined Bells in 2021 and have successfully settled into our team ever since.
Outside of work I enjoy spending time with family and meeting up with friends.
Samantha
Senior Bookkeeper
It is my responsibility to lead the bookkeeping team at Chislehurst, manage workloads & make sure clients’ bookkeeping is kept up to date and accurate in a timely manner.
I came into accounts straight from college and started working in central London within the insurance industry. I then came to work for Bells in 2014. I love working with clients from many different trades – it always keeps things interesting!
When I’m not in the office, you’ll probably find me spending time with my dogs. I’m a dog fanatic! If I’m not out training with my hounds, I will probably have my head in a book about canine behaviour.
Nela
Bookkeeper
Working at Bells, I’m responsible for preparing VAT returns and using software to offer bookkeeping services to our clients. A typical day is numbers, numbers, numbers broken up by coffee and emails! I’m accurate, patient and dedicated to the job meaning I can make sure my clients are happy.
I graduated from university in 2004 after studying Economics and have been working in accountancy ever since, with an ACCA Diploma in Accounting and Business (RQF level 4). I love working with numbers as they keep my brain sharp – sudoku doesn’t cut it anymore! Did you know, that ‘bookkeeping’ is the only term in the English language with three sets of double letters arranged together? You could fry your brain trying to think of any others, I’ve tried.
The day to day life at Bells is always different and my interaction with customers keeps me on my toes. When I’m not crunching the numbers with colleagues, I love socialising with my friends in Bromley or spending quality time with family.
Sam W
Bookkeeper
I’m responsible for making sure that my clients’ bookkeeping, CIS, VAT returns and management accounts are up to date and accurate. I am precise, hardworking and pride myself on attention to detail, these are aspects which are crucial to my role.
I joined the team in 2022 and I feel like I have been here forever! I love the team I work with and our social events!
Outside of work you will usually find me shopping, reading, socialising and traveling.
Natasha
Bookkeeper
My normal day starts with calls, emails, clients and of course COFFEE…. !
I always look forward to enhancing my skills and learning new things. I enjoy dealing with clients and solving their problems, as it gives me immense satisfaction when clients are happy with my work and efforts.
I prefer to complete my tasks everyday rather than keeping it for the next day, ensuring VAT returns are accurately completed in a timely manner. It has been said I am workaholic…but when not at work, I like spending my time with my family and watching movies.
Tracy
Bookkeeper
When I joined the lovely Bells team I fitted in very easily, they are such a nice bunch it would have been impossible not to! I have worked in accounts for many years within various industries but found my passion for bookkeeping when I started working for an accountancy practice over 8 years ago. I love the interaction with my clients and the variety each client brings to the working day. I pride myself on my work ethic and will always give 101% to every task I undertake. Outside of work I love spending lazy days at the beach with my family or taking a leisurely stroll in the countryside.
Kevin
Payroll & Bookkeeping Administrator
As part of the Administrative Team, I am responsible for assisting in day-to-day administrative tasks, such as maintaining client records and consulting with them on the phone. I also help the Payroll and Bookkeeping Team with any admin required. No two days are the same – I assist multiple teams and am always doing different tasks. Having experience in multiple sectors, such as luxury hotels like The Ritz, I provide 5 star customer service, and this has always been a passion of mine. I really enjoy working with numbers and utilising my interpersonal skills.
Outside of work you may find me going for a countryside walk (rewarded by a compulsory pub lunch), attending dance lessons, visiting museums, exhibitions, and travelling the world with my partner.
Barbara
Bookkeeper & Admin
I mainly carry out self-assessment tax returns, as well as taking responsibility for one of our client’s bookkeeping. Where required, I also help out with a range of administrative tasks, including tidying up paperwork and documentation. I’m an organised and methodical person – I like detail and structure, and these are aspects which are crucial to my role.
I previously worked in IT and then in general admin. When one of my colleagues was planning to leave the company where we worked, she recommended that I enrol on a bookkeeping course and take over her role. Once I got started, I became hooked! I joined Bells Accountants in 2019 and have since obtained my AAT Level 3 qualification. I am now working towards my Level 4 qualification.
I live in Dagenham, and in my spare time I listen to lots of audiobooks and podcasts – these are particularly good during the commute into the office. I love to watch drama series, write, travel, and spend time with friends.
Spencer
Senior Client Manager
My main duties focus on preparing limited company accounts, corporation tax returns, and personal tax returns. A typical day in my role involves analysing paperwork and records from our clients and piecing things together so they make sense. I am an analytical person who likes solving problems and I find that my background in computing has been hugely beneficial. Technology is such a key part of the industry nowadays.
I have a Computer Science degree and used to work as an IT developer, making the move into accountancy in 2009 when I first joined Bells Accountants. I worked part time whilst I was studying for my qualification and I am a now a fellow of the Association of Chartered Certified Accountants (ACCA). The best thing about the job is the people. My colleagues are a lovely bunch who make going to work enjoyable. Plus, because our clients are so friendly and have varied businesses, every day is interesting.
I live in Orpington with my wife and two children. My kids take up most of my time, but I practice tai chi and qi gong which help keep me grounded.
Sian
Client Manager
As a client manager for the larger, VAT registered clients within Bells Accountants my role varies from account preparation for limited companies, partnerships, and sole traders, through to bookkeeping, and VAT returns.
Having started my career in accountancy whilst working as a bookkeeper for a car dealership, I qualified with the International Association of Bookkeepers before completing an additional qualification for the Association of Accounting Technicians. I’ve worked at Bells Accountants since 2005 and am fortunate to have built long-standing relationships with my clients and to have watched them grow alongside the company.
Outside of work, you can normally find me and my children at a theme park. As a self-confessed adrenaline junkie, I used to rock climb for a living before settling into accountancy!
Melisa
Client Manager
As a client manager, my responsibilities include preparing statutory accounts, managing and submitting VAT returns, and dealing with tax returns. I will also deal with any queries raised by our clients and speak to any new clients we may be taking on. I am here to make sure everyone’s accounting needs are met by offering advice on a wide range of topics.
I have always wanted to be an accountant, as I feel I possess the skills and methodical approach that are necessary to succeed. I am qualified with the Association of Chartered Certified Accountants and have been working for Bells Accountants since 2020. I find my role to be extremely rewarding – helping clients and meeting new people are my favourite parts of the job.
I live in Welling, and outside of work I enjoy spending time with my family, going for walks, and reading.
Steve
Client Manager
My main duties at Bells include managing a portfolio of clients, preparing company accounts, corporation tax returns, personal tax return. I am qualified with the Association of Accounting Technicians after stumbling into a career in accountancy. I have worked in this field for most of my life now, and I really enjoy the industry. It’s never easy blowing your own trumpet, so I asked my colleague Helen what skills I have that make me particularly good at my job. She replied with “all manner of things”. Thanks Helen. Very specific. Outside of work my main hobby is travel. I love seeing new places all over the world, but my favourite place is the USA.
Annie
Client Manager
As Client Manager, my main duties include preparing accounts and tax returns for sole traders, partnerships and limited companies. Customer care is very important to me and I make sure people receive a response within 24 hours. When a client tells me that they feel better after talking to me, this is one of the most rewarding parts of my job.
I have a National Certificate in Business Studies and am qualified with the Chartered Institute of Management Accountants. I have worked in accountancy for 32 years, gaining valuable experience working for various companies. I enjoy working here in particular because of my lovely colleagues. We are all busy people, but we always make time for a catch up. We’re in good company as accountants – did you know that Mick Jagger, Robert Plant, from Led Zeppelin, and comedian Eddie Izzard were all accountants before their showbiz careers took off? Personally, I’ve put my showbiz career on hold and I’m going to stick to accountancy…
Out of the office I love reading, cooking and music. I regularly go to festivals and concerts. I spend plenty of time walking my dog and also enjoy a Zumba class when I have the energy! I also visit art galleries and museums in London and take trips to National Trust gardens in the countryside.
Lindsey
Office Manager & Administrator
I deal with administrative tasks within the Bells Accountants office and am always focused on helping clients with any questions or requests. I mainly work with clients during their onboarding with the company, handling any and all queries as soon as we receive them. My organisational skills are definitely key in my position.
I began working in the industry due to a recommendation from a friend and have been part of the Bells Accountants team since 2021. I particularly enjoy the working environment here and the lovely people that I get to work with.
I live in Beckenham, and in my spare time I enjoy football and Netflix.
Emma
Administration Manager
When I’m not in the office I often enjoy days out with my husband, Prosecco with my friends and seeing my family. I manage all the admin tasks in the office, assisting our accountants and wider team ensuring the smooth running of our office. I also answer client queries, you may have had an email or two from me!
I worked in financial services for 19 years before joining Bells in April 2019. I love working with such a friendly team, we love going out for lunches and our office parties are always fun!
Ben
Senior Administrator
My role is very varied and mainly entails taking the day-to-day stress away from our senior client manager Steve (I’m pretty confident I can read his mind by now), maintaining the office, assisting with social media posts & not forgetting planning the office social nights out – A few key skills to have within my role is being organised, good time management and good attention to detail, which I’m glad to say I tick all the boxes of!
A typical day for me is busy, busy, busy…but I enjoy liaising with clients on a daily basis and building up a relationship with them. I love the team I work with and we have some excellent get togethers – The monthly office night out is a favourite of mine, where we all get a chance to let our hair down!
Outside of work I enjoy socialising, cooking, gardening & travelling.
Jo
Administrator
I joined the team in 2022 and work within the Administration team. My role is very varied dealing with client enquiries, answering the telephone, maintaining customer records & day to day administrative tasks. I love working with such a friendly team. Before joining Bells Accountants I worked in various administration and secretarial roles which I’ve always enjoyed.
Outside of work I’m kept busy with 2 young children and enjoy socialising with friends and enjoy travelling whenever I possibly can.
Dawn M
Administrator
I joined the team in 2022. I work within the Administration team and enjoy the proactive nature of the role dealing with client enquiries, answering the telephone, maintaining customer records & day to day administrative tasks. I love working with such a friendly team & very much enjoy the social nights out! I joined the industry back in 1984 working for an overseas bank at their London Head Office.
In my spare time I enjoy socialising with family and friends.