Daily Archives: April 24, 2023

The importance of handling customer complaints [a guide]

In the world of business, facing customer complaints is an inevitable reality. No matter how hard you try to provide an unbeatable service, it is near impossible to keep everybody happy all of the time. It won’t be uncommon for those negative reviews to strike an element of irritation, but the way in which you…

How Xero can help resolve and maintain late payments

As a small business owner, you work incredibly hard to make sure your clients are delighted with your services and that your employees are satisfied in their work. Late payments make your job even more difficult. If you’re not being paid on time by your customers, it impacts your own cashflow and can make paying…